Utility Billing

Important Information About Your Bill

The Town of Frederick has many options for you to pay your utility bill. See Payment Options for instructions on how to set up a new online account, use online Quick Pay, Pay by phone, drive-thru, in-person, or use the dropbox.

Residents located in Frederick east of I-25 receive a statement that includes water, trash, and stormwater service charges.
Residents located in Frederick west of I-25 receive a statement that includes trash and stormwater service charges.
Residents located in Evanston receive a statement that includes water and stormwater service charges.

Water Rate Adjustment

At the January 14, 2025, meeting, the Town of Frederick Board of Trustees approved Resolution 25-R-08, amending water service charges to introduce a usage-based water rate adjustment. This thoughtful update, which reflects valuable resident feedback gathered through surveys and public comments, will take effect starting with the February billing cycle (covering water usage from January 20 to February 20, 2025).

Here’s how the new rates will work:

Lower use: Those conserving water and using 5,000 gallons or less will see a decrease in their bill.
Average use: For households using approximately 8,000 gallons (our average), bills will increase by about 9%.
Higher use: Residents using more than 8,000 gallons will see slightly larger increases, encouraging mindful water use.

See a residential monthly bill estimate based on your average usage on the Water Rate Study page. You can find your average usage on your Frederick utility bill.

This adjustment comes after a recent comprehensive Water Rate Study identified three potential rate structures. Resident feedback played a crucial role in the Board’s decision to approve the option that best balances the community’s needs with the financial requirements necessary to maintain reliable, high-quality water services. Thank you for sharing your input and helping shape decisions that support a thriving, sustainable Frederick.

Certain services are provided by and billed by the Town of Frederick. For details about charges, please refer to our fee schedule.

Stormwater

The Town of Frederick provides stormwater services for all residents and commercial businesses. Stormwater fees are included in the monthly utility billing from the Town.

Trash / Recycling

Trash and recycling are provided for residential customers. All residential customers will receive a 96-gallon trash tote and a 96-gallon recycling tote. Trash service is billed every month and is included on the utility bill from the Town. The Town of Frederick does not provide commercial trash service. Please view the Waste Connections trash and recycling schedule.

Note: Please have bins out by 7 a.m. on your scheduled day. Check out other Pickup Guidelines to ensure your trash and recycling are picked up each time.

New Residents

If you are a new resident of Frederick, please get in touch with Waste Connections at 303.288.2100 and the Town of Frederick at 720.382.5500 to begin trash service.

Water
The Town of Frederick supplies water to residents whose homes or businesses are located east of I-25.

Beginning January 1, 2016, water usage rates will increase by 5% each year through 2025. The increase is applicable only to the usage and will not apply to the base rate. Increases will take place each year on January 1 from 2017 through 2025.

Note: West of I-25 - The Left Hand Water District provides drinking water. The Town of Frederick provides raw water service.

Electric Services
United Power is the electric provider for the entire Town of Frederick.

Natural Gas Services
Black Hills Energy is the natural gas provider for residents of the Town of Frederick.