Connecting Services - Residential
If you are a new residential customer who is purchasing a home:
1.
Fill out this Utility Agreement form to connect water, trash, and storm water service.
2. Email the complete form to our
Utility Billing Division.
PLEASE NOTE: As of March 16, 2020, Town Facility lobbies temporarily closed in response to COVID-19.
If you are a new residential customer who is purchasing a home, visit Town Hall (311 Fifth Street) to connect water, trash, and storm water service. Bring your photo ID and a signed service agreement Monday – Friday, between 9 a.m. and 4 p.m. to begin service.
Rental Customers
If you are a new residential customer who is renting a home, the utility bill will automatically be sent to the landlord. If you would like to receive a copy of the monthly bill, please have your landlord contact us at 720.382.5500. There is a $2 monthly service charge to send a copy of the utility bill to individuals other than the landlord.
Connecting Services - Business
If you are a new business customer who is purchasing a home:
1.
Fill out this Utility Agreement form to connect water, trash, and storm water service.
2. Email the complete form to our
Utility Billing Division.
PLEASE NOTE: As of March 16, 2020, Town Hall is temporarily closed in response to COVID-19.
If you are a new business customer, you can connect water and storm water service by visiting our office at 311 Fifth Street, Frederick, Colorado between the hours of 9 a.m. and 4 p.m., Monday through Friday.
A signed service agreement and a photo I.D. are required to begin service.
Transferring & Disconnecting Services
If you are transferring or disconnecting service, please contact us at 720.382.5500 or visit our office at 311 Fifth Street, Frederick, Colorado between the hours of 9 a.m. and 4 p.m., Monday through Friday. There is a $10 fee for transferring service from one location to another.
Final Billing Process
If you are requesting a final billing on a property, please complete the
Final Utility Request Form.