Connecting Services - Residential

If you are a new residential customer who is purchasing a home, visit Town Hall (401 Locust Street) to connect water, trash, and storm water service. Bring your photo ID and a signed service agreement Monday – Friday, between 8 a.m. and 5 p.m. to begin service. 

Rental Customers

If you are a new residential customer who is renting a home, the utility bill will automatically be sent to the landlord. If you would like to receive a copy of the monthly bill, please have your landlord contact us at 720.382.5500. There is a $2 monthly service charge to send a copy of the utility bill to individuals other than the landlord.

Connecting Services - Business

If you are a new business customer, you can connect water and storm water service by visiting our office at 401 Locust Street, Frederick, Colorado between the hours of 8 a.m. and 5 p.m., Monday through Friday. The Town does provide electric service to some locations in Frederick so if your new address is within the boundary on this map, you will be able to establish that service as well.

A signed service agreement and a photo I.D. are required to begin service.

Transferring & Disconnecting Services

If you are transferring or disconnecting service, please contact us at 720.382.5500 or visit our office at 401 Locust Street, Frederick, Colorado between the hours of 8 a.m. and 5 p.m., Monday through Friday. There is a $10 fee for transferring service from one location to another.

Final Billing Process

If you are requesting a final billing on a property, please complete the Final Utility Request Form and fax it to 720.382.5520, or email the completed form to the Utility Billing Clerk.