Digital Accessibility Progress

The Town of Frederick is committed to providing equitable access to everyone. Our ongoing accessibility efforts work toward a future where all town services, programs, and activities are accessible, ensuring equal access to information and services for everyone in our community.

To achieve this, the Town of Frederick is developing a comprehensive accessibility plan that prioritizes, evaluates, remediates, and continuously improves every digital touchpoint across our services, programs, and activities. Below, you'll find just some of the measures that the Town of Frederick is implementing to make this vision a reality.

  1. Website
  2. Meetings
  3. Training
  4. Remediation
  5. Other
  • June, 2021 – Contract with Monsido for website auditing and accessibility tool overlay.
  • January, 2023 – Replaced Monsido with AudioEye to integrate a visual toolkit which displays options to accommodate different needs. AudioEye also completes audits, provides website accessibility scores, and mitigates accessibility issues on the website.
  • May, 2024 – Updated the Town Accessibility Statement on the website.
  • July 2, 2024 – The Town of Frederick's Digital Accessibility plan was finalized and updated on the website.
  • December, 2024 - Created a webpage to track and share digital accessibility efforts and progress.
  • June, 2025 - Monthly Newsletter redesigned on website as a web page.
  • June, 2025 - Created accessible online forms from outdated pdfs for the Planning and Building Departments.
  • June, 2025 - Created an accessible template for the Police News Releases.
  • July, 2025 - Ensured oil and gas information is consolidated into a single, accessible information hub.
  • August, 2025 - Ongoing improvements to module consistency, header tags and alt text to improve user navigation.
  • September, 2025 - Mass removal of inaccessible documents from the website.
  • November, 2025 -  Conducted a Monsido website crawl to track and fix broken links.
  • December, 2025 - Continued to work across departments to streamline website content and online forms.
  • January, 2026 - Created an internal Communications Help Center to provide brand and accessibility guidelines for Town staff.
  • February, 2026 - Signed a contract with DocAccess to ensure site-wide accessibility assistance by providing an html format instantly.