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COVID-19 Information
Frederick Facilities Update
Starting Sunday, November 22, Weld County is designated Level Red – Severe Risk on the State of Colorado and CDPHE COVID-19 dial dashboard. In response to health guidelines with tighter restrictions, the Town of Frederick is temporarily closing the lobbies at Town Hall (401 Locust St.), the Frederick Police Department (333 Fifth St.) and Public Works (7301 Eagle Blvd.) effective Monday, November 23, 2020.
Bella Rosa Golf Course (5830 Bella Rosa Pkwy.) remains open with all tee time booking online or over the phone. The Back 9 restaurant at Bella Rosa is take-out only.
We are dedicated to serving our community. All essential services will continue to be provided, including public safety, emergency response, development and utility services. All Town facilities are following guidelines to prevent exposure to the public and our team members.
We are working remotely to continue day to day operations. Use this guide for resources:
• Contact a team member: Use our Staff Directory to find direct contact phone numbers and email.
• Frederick Police Department
- Call Monday through Friday, from 8 am to 5 pm at 720.382.5700.
- Non-emergency dispatch, call 720.652.4222
- Call 911 for emergencies
• Utility Billing:
- Pay your bill online.
- Pay by phone Monday through Friday, from 9 am to 4 pm at 720.382.5500.
- Email Utility Billing
• Building Permits:
- Call Monday through Friday, from 9 am to 4 pm at 720.382.5500.
- Email the Building Department
- Please note, inspections are ongoing.
• Planning:
- Please reach out and the Planner on duty will respond.
- Call Monday through Friday, from 9 am to 4 pm at 720.382.5500.
- Email the Planning Department
• Board of Trustee Meetings:
- The next regularly scheduled board meeting is Tuesday, December 8 at 7 pm. This meeting includes the final public budget hearing for input to the 2021 budget.
- Go to the Agenda page on our website. Regular meetings are available on a virtual platform. Log in directions are on the agenda.
If you have concerns or questions, please reach out to us at 720.382.5500 or email the Communications & Engagement Department.
Updates about reopening, Town events, public meetings and next steps will be shared on our communication channels, including our website, News Flash and social media.
Scroll down and click on the "Tabs" below to find more information on:
Stay Up To Date - Reliable links to the most up to date information on COVID-19
What Can You Do? - Local ways to help with information on drives, events and resources.
What Is The Town Doing? - Updates from the Town on what we are doing.
Town Closures - Up to date information on Town services.
Need help? Connect with us!
If you have a life-threatening emergency call 911.
If you need non-emergency assistance, please call Weld County Dispatch and Communications at 720.652.4222. Available 24 hours a day, seven days a week.
The Frederick Police Department (333 Fifth St., Frederick, CO 80520) may be reached at 720.382.5700. Limited phone hours...but ALWAYS ON DUTY!
Town of Frederick offices can be reached by phone Monday through Friday from 10 am to 2 pm at 720.382.5500.
Call 211 for questions about COVID-19 and statewide serves.
If you have a general question or comment, please call 720.382.5513 or email the Communications & Engagement Department.
For a complete list of local agency contact information click here.
Message From The Town
We understand that the news about COVID-19 (2019 novel coronavirus) may be creating concern and worry for some people.
We wanted to let you know that we are continuing to monitor the outbreak closely and are in close and regular contact with the Carbon Valley Emergency Management Agency and the Weld County Health Department. We are continuing to closely monitor the Colorado Department of Public Health and Environment and CDC. We have plans, partnerships, and resources in place to support the community. We are working in close coordination with our regional public health partners, hospitals, school districts, and the first responder and health care communities.
This is a time for all communities, families, and individuals to focus on preparing. We must work together to protect those in our community who are most at risk of severe disease, particularly the elderly and people with underlying health conditions.
Thank you for helping to keep yourself and our community healthy and well!
The Town of Frederick has taken measures to protect the health and well-being of our employees and residents.
- We are updating Continuity of Operations Plans for COVID-19 to protect the public and our employees while also continuing to provide services essential to residents.
- We are continuing to monitor the outbreak closely and are in close and regular contact with the Carbon Valley Emergency Management Agency and the Weld County Health Department.
- We are continuing to closely monitor the Colorado Department of Public Health and Environment and CDC.
- We are taking steps to make it possible for employees to minimize close contact with large numbers of people when necessary.
- We urge employees to stay home when they are sick.
- We model and encourage everyday actions to limit the spread of illness.
- We are routinely cleaning environmental and work surfaces.
- We are updating the information on our website and social media.
WE ARE HERE FOR YOU! Please connect with us if you need assistance or have questions. Send us an email or call 720.382.5500.
July 16, 2020: Executive Order D 2020 138 is a mandatory statewide mask order that goes into effect at midnight on July 16, 2020, and will be in effect for 30 days. It may be extended. The order requires people in Colorado who are 11 years and older to wear a covering over their noses and mouths:
- When entering or moving within any public indoor space.
- While using or waiting to use public (buses, light-rail) or non-personal (taxis, car services, ride-shares) transportation services.
People who do not have to wear a mask include:
- People who are 10 years old and younger.
- People who cannot medically tolerate a face covering.
- Children ages 2 and under should NOT wear masks or cloth face coverings.
Research shows that people who have no symptoms can spread COVID-19. Wearing a non-medical face mask helps minimize the spread of the virus.
June 19, 2020: The Colorado Department of Public Health and Environment (CDPHE) released an amended Public Health Order 20-28 for the Safer at Home and in the Vast, Great Outdoors phase. This public health order allows bars to open following updated restaurant guidance and provides updated guidance for higher education, personal services, and manufacturing. It also outlines the steps required to allow residential camps and indoor and outdoor events to resume while minimizing the potential spread of COVID-19.
June 4, 2020: In accordance with Governor Jared Polis’ executive order and Public Health Order 20-28, Safer at Home and in the Vast, Great Outdoors, the Colorado Department of Public Health and Environment today finalized guidance outlining the steps required to allow personal and outdoor recreation activities to resume while minimizing the potential spread of COVID-19.
June 2, 2020: In accordance with Governor Jared Polis’ executive order, the Colorado Department of Public Health and Environment (CDPHE) extended the Safer-at-Home public health order until July 1.
June 2, 2020: We expect the State to issue updated guidance for recreation, including playgrounds later this week. Stay tuned for updates. Here is the latest executive order from the Governor - "Safer at Home and in the Vast, Great Outdoors" (EO D 2020 091).
April 27, 2020: Governor Polis issues Safer at Home Executive Order. Under the Safer-at-Home Order, Coloradans should continue to stay home as much as possible. The Order directs vulnerable populations, including seniors, to continue staying home and only leaving when absolutely necessary. The Executive Order is tentatively set to expire 30 days from April 27, 2020, but can be amended or extended at any time.
April 22, 2020: Governor Polis this week discussed the three levels of social distancing, which include: Staying at Home, Safer at Home and Protect our Neighbors. Colorado is moving into the Safer at Home phase, which is estimated to begin April 27. While we are at this level, Coloradans will no longer be ordered to stay home, but are still strongly encouraged to do so. Vulnerable populations and seniors must continue staying home except when absolutely necessary. Read more about this announcement and stay informed!
On April 6, 2020, Gov. Jared Polis announced an extension to the stay-at-home Executive Order requiring Coloradans to stay at home as much as possible due to the presence of COVID-19. The Executive Order will now remain in effect until April 26. Exceptions to the order include obtaining food and other household necessities, going to and from a critical workplace, seeking medical care, caring for dependents or pets, caring for a vulnerable person in another location, or engaging in outdoor activities while practicing physical distancing.
On March 25, 2020, Gov. Jared Polis announced an executive order requiring Coloradans to stay at home as much as possible due to the presence of COVID-19. This order goes into effect at 6:00 a.m. March 26, 2020, and lasts until April 11, 2020, unless modified by further executive order. Exceptions to the order include obtaining food and other household necessities, going to and from a critical workplace, seeking medical care, caring for dependents or pets, caring for a vulnerable person in another location, or engaging in outdoor activities while practicing physical distancing.
Read Governor Jared Polis’s SECOND UPDATED PUBLIC HEALTH ORDER 20-24 IMPLEMENTING STAY AT HOME REQUIREMENTS dated March 27, 2020.
Weld County - As Weld County continues to see widespread increase in COVID-19 positive cases, the Health Department is once again stressing the importance of preventative measures to slow and reduce the spread of the virus. The department, which strives to maintain patient privacy, especially for our smaller communities, has decided to share a map showing where positive cases are generally located throughout the county. Read the full press release.
Information about Coronavirus Disease 2019 is rapidly changing. Health professionals and local public health agencies are your best sources for accurate and up to date information. Use these resources to learn more about COVID-19:
- Help Colorado Now Donate and Volunteer. Information on how to help those affected by COVID-19.
- Weld County Department of Public Health and Environment Information and data specific to Weld County.
- Colorado Department of Public Health & Environment Information, Colorado data and updates about COVID-19.
- Centers for Disease Control & Prevention Information, resources and data specific to the U.S.
- World Health Organization Updates and data worldwide.
- Colorado Department of Labor and Employment Information for Colorado workers affected by temporary closures due to COVID-19.
- The Colorado Small Business Development Center Network (CSBDC) - SBA Economic Injury Disaster Loans are now open for small businesses in Colorado.
- 211 - Colorado launches hotline to answer your questions about COVID-19 and stay-at-home orders. Coloradans can call 211, visit 211Colorado.org or text 898-211 to be connected with information and resources about COVID-19.
- Stay At Home Colorado - Guide full of free resources, supports, and activities to help you, your family, and your loved ones during this time
- View a complete list of local agencies with contact information.
For questions call the CO HELP line at 877-462-2911. In order to provide the highest level of service, please contact your primary care physician with non-life threatening flu-like symptoms prior to calling 911.
Call CO-Help at 303-389-1687 or 1-877-462-2911 or email CO Help , for answers in English and Spanish.
Keep it Clean!
Use this Guide to Home-Proofing for Flu, Coronavirus and other illnesses. This guide has valuable tips for your home, workplace and a checklist of essentials. Keep this handy resource for reminders and tips on how to avoid and deal with illness.
Wednesday, April 1 - Personal Protective Equipment Drive (First Responders)
Carbon Valley Business Owners: do you own a dentist office, veterinary clinic, hair or nail salon, construction business, or any other type of business that uses personal protective equipment?
If so, your first responders which are the healthcare workers in the field need your help as they protect themselves while treating and transporting patients who may have COVID-19.
Here’s what we can accept:
• Disposable gowns, unused isolation gowns
• Respirator masks: N95, N99, P100, all sizes in unopened boxes. Extra filters for these devices are also needed.
• Clear face shields, unused only
• Hand sanitizer, unopened containers
• Eye protection – glasses or goggles, unused in box or wrapper
• Vinyl or nitrile gloves
• Shoe covers, unopened boxes
• Biohazard bags, unused
• Isopropyl alcohol, unopened bottles
• Bleach bottles or sprays, bleach wipes unopened containers
Here’s what we cannot accept
• Any opened or partially used personal protective equipment
• New or used clothing
• Food of any kind
• Water
• Fabric gowns
• Homemade items
If you have items to donate, please bring them to Frederick-Firestone Fire District Administration Offices, 8426 Kosmerl Place, Frederick, CO 80504, on Wednesday, April 1st between the hours of 10 a.m. and 2 p.m.
Your donations will help fill resource requests from first responders and healthcare workers. Thank you for helping protect the medical community as they continue to fight COVID-19!
Ongoing - Home sewers are needed to make masks at home! North Range Behavioral Health is asking for help! To continue to see clients and keep them and our staff safe, North Range Behavioral Health needs face masks and gowns. If you or your family members or friends know how to sew, please help us help others by sewing masks and gowns for our staff and clients. Visit their website for instructions and details.
Practice everyday wellness
- Practice social distancing by increasing the distance between yourself and others by at least six feet.
- Follow the CDC Guidelines on Travel.
- Clean your hands frequently with soap and water or alcohol-based hand rub.
- Cover your nose and mouth when coughing and sneezing.
- Avoid close contact with anyone with cold or flu-like symptoms.
- Stay home if you are sick.
- Get an annual flu vaccine if you have not had one.
Getting ready for a widespread disease is largely about preparing for possible shortages. Here are some things you can do:
- Follow the CDC Guidelines for Preparing Your Household.
- Try to get an extra months’ worth of prescription medications, if possible, in case there are supply chain disruption.
- Slowly start to stock up on enough non-perishable food to last your household through two weeks of staying at home if there is a wave of transmission in the community.
- Avoid large gatherings and understand that large gatherings you plan to attend may be canceled.
- Think through how you will take care of sick family members while trying not to get infected.
- Make plans for childcare if you become sick, or when your child is sick.
- Start practicing not touching your face now. This can greatly reduce the frequency of potential spread. (You can even try a buddy system, where you and a friend remind each other when someone scratches their eyelid or rubs their nose.)
- Replace handshakes with elbow-bumps.
- Start building healthy habits like pushing elevator buttons with a knuckle instead of a fingertip.
- Avoid sharing e-cigarettes, drinks, etc.
- Increase regular cleaning of commonly touched surfaces (e.g. doorknobs, faucet handles, toilet handles etc.).
November 22, 2020:Starting Sunday, November 22, Weld County is designated Level Red – Severe Risk on the State of Colorado and CDPHE COVID-19 dial dashboard. In response to health guidelines with tighter restrictions, the Town of Frederick is temporarily closing the lobbies at Town Hall (401 Locust St.), the Frederick Police Department (333 Fifth St.) and Public Works (7301 Eagle Blvd.) effective Monday, November 23, 2020.
Bella Rosa Golf Course (5830 Bella Rosa Pkwy.) remains open with all tee time booking online or over the phone. The Back 9 restaurant at Bella Rosa is take-out only.
We are dedicated to serving our community. All essential services will continue to be provided, including public safety, emergency response, development and utility services. All Town facilities are following guidelines to prevent exposure to the public and our team members. We are working remotely to continue day to day operations.
November 22, 2020:Starting Sunday, November 22, Weld County is designated Level Red – Severe Risk on the State of Colorado and CDPHE COVID-19 dial dashboard. In response to health guidelines with tighter restrictions, the Town of Frederick is temporarily closing the lobbies at Town Hall (401 Locust St.), the Frederick Police Department (333 Fifth St.) and Public Works (7301 Eagle Blvd.) effective Monday, November 23, 2020.
Bella Rosa Golf Course (5830 Bella Rosa Pkwy.) remains open with all tee time booking online or over the phone. The Back 9 restaurant at Bella Rosa is take-out only.
We are dedicated to serving our community. All essential services will continue to be provided, including public safety, emergency response, development and utility services. All Town facilities are following guidelines to prevent exposure to the public and our team members. We are working remotely to continue day to day operations.
June 12, 2020: Lobbies at Town Hall and the Frederick Police Department will open on Tuesday, June 16. Town Hall (401 Locust St.) hours will be Monday through Friday, 9 am to 4 pm. The Frederick Police Department and Municipal Court building (333 Fifth St.) hours will be Monday through Friday, 8 am to 5 pm. Enhanced sanitation and social distancing guidelines are in place for your safety.
Services via phone and virtual appointments are suggested. Administrative services are available by phone at 720.382.5500, Monday through Friday, 9 am to 4 pm. In-person services will only be provided when online and remote services cannot address your needs.
June 9, 2020: Administrative services are now available by phone at 720.382.5500, Monday through Friday, 9 am to 4 pm.
On Tuesday, June 2, Frederick Town Hall (401 Locust Street) reopened for appointments only. The lobby will remain closed for drop-in services. On-site meetings will take place in the conference room and are limited to availability. Video conferencing appointments will continue to be available and encouraged in place of in-person meetings.
All online services will continue. In-person services will only be provided when online and remote services cannot address your needs.
June 4, 2020: Town of Frederick playgrounds are reopen with guidelines:
Play safe and protect your community!
- Stay 6 feet apart from members of other households
- Playground equipment is open up to 10 people at a time
- Stay home if you are sick
- Playgrounds & equipment are not sterilized
June 2, 2020: We expect the State to issue updated guidance for recreation, including playgrounds later this week. Stay tuned for updates.
June 2, 2020: Frederick Town Hall (401 Locust Street) will reopen for appointments only. The lobby will remain closed for drop-in services. On-site meetings will take place in the conference room and are limited to availability. Video conferencing appointments will continue to be available and encouraged in place of in-person meetings.
May 29, 2020: Bella Rosa Golf Course is open for you to experience our regulation nine-hole golf course located at 5830 Bella Rosa Parkway. We are now booking tee times online, adding new features to the course and taking online payments to streamline the process. The Back 9 at Bella Rosa restaurant is open to carry out, beverage service and patio dining. Guidelines are in place to keep you and our staff safe, so be sure to check out the new rules and procedures designed to minimize contact. Stay up to date on upcoming events, leagues and lessons at BellaRosaGolf.com.
May 12, 2020: Town of Frederick offices and facilities remain closed to the public until further notice following the State of Colorado’s Safer-at-Home guidelines as the threat of COVID-19 continues. All essential public safety, public works and administrative services will continue. These services include but are not limited to utility bill payments and connecting or disconnecting service, building permit services, planning services including development review, Town newsletters and communication, hiring, policing and community code enforcement, municipal court services, business licensing and open records requests. Residents are encouraged to connect with the Town via email or phone to conduct town business.
The phased reopening will take into account staff and equipment resources and the safety of our employees. Town staff is transitioning into fifty percent staffing in the administrative offices while following strict sanitation and personal safety guidelines.
Lobbies will remain closed to the public at Town Hall, Public Works and the Frederick Police Department. Bella Rosa Golf Course, the Back 9 at Bella Rosa restaurant and Town playgrounds will remain closed. We will continue to follow the Safer-at-Home guidelines: no groups of 10 or more, no exposure to vulnerable populations, no shared equipment and maintain social distancing standards.
Administrative services will continue to observe abbreviated hours, Monday through Friday, 10 am to 2 pm and will be available by phone at 720.382.5500. Staff will continue to be available via email. Board of Trustee meetings are held on a virtual platform and open to public comment and viewing in real-time.
Updates about Town events, community programs and next steps will continue to be announced on all of our communication channels, including our website, News Flash and social media.
Town Office Closure Update: In response to the continued concern about the spread of COVID-19, Town of Frederick offices and facilities are closed to the public through Monday, May 11, 2020. Town Hall, Public Works, the Frederick Police Department, Bella Rosa Golf Course, the Back 9 at Bella Rosa restaurant and Town playgrounds will remain closed as we continue to monitor the outbreak. Town of Frederick staff is working on a phased implementation plan to open playgrounds, park equipment and facilities. We are developing secure protocols and sanitation procedures to ensure citizens and staff are safe moving forward.
All essential public safety, public works and administrative services will continue to be provided. Administrative services will observe abbreviated hours, Monday through Friday, 10 am to 2 pm and will be available by phone at 720.382.5500. Board of Trustee meetings are now available on a virtual platform.
Updates about Town events, community programs and next steps will be shared on all of our communication channels, including our website, News Flash and social media.
Extending the closure of Town offices and facilities allow for the continuation of the good practices we have all been doing to protect the health and well-being of our employees and residents.
In the interest of public health and the safety and protection of our community and Town employees, all Town of Frederick town offices, services and facilities are closed through Thursday, April 30, in response to COVID-19.
Town Events Update: Consistent with current CDC guidelines and the Colorado Department of Public Health and Environment, all events and gatherings of more than ten (10) persons shall be canceled or postponed until at least May 11, 2020. The Town will continue to evaluate policies and follow guidelines set forth by the CDC and CDPHE. Announcements regarding Town events and community programs scheduled after May 11, 2020, will be posted on our social media pages and website.
4/13/2020 - DIY Day & Fishing Clinic scheduled for May 16 is canceled.
3/30/2020 - View a complete list of local agencies with contact information.
3/26/2020 - Frederick is following the executive order from Gov. Jared Polis requiring Coloradoans to stay home as much as possible due to the presence of COVID-19 announced on March 25, 2020. This order goes into effect at 6:00 a.m. March 26, 2020, and lasts until April 11, 2020, unless modified by further executive order. Exceptions to the order include obtaining food and other household necessities, going to and from a critical workplace, seeking medical care, caring for dependents or pets, caring for a vulnerable person in another location, or engaging in outdoor activities while practicing physical distancing.
3/26/2020 - The Town is adding signage to all Town-owned playgrounds announcing the closure. By Order of the Board of Trustees: All Town of Frederick playground equipment and park restrooms are closed until further notice to limit the spread of COVID-19. Outdoor park spaces and trails are open. Please practice social & physical distancing.
3/25/2020 - Town of Frederick Playground Closures. By order of the Board of Trustees at last night’s regular board meeting, all Town of Frederick playground equipment and park restrooms are closed until further notice to limit the spread of COVID-19. Outdoor park spaces and trails are open to the public; however, social and physical distancing practices are advised. Notices will be posted at Town-owned playgrounds advising residents of the closures. Click here for details and tips on how you can help. Please visit the CDPHE website for the Guidance for Parks and Playgrounds.
3/23/2020 - Clean Up Day scheduled for April 25 is canceled.
3/16/2020 - In the best interest of the community and our residents’ health, Town of Frederick officials have closed all non-emergency town offices and facilities in response to COVID-19. This includes the closure of Town Hall offices, Public Works offices. Municipal Court Office, Bella Rosa Golfcourse Clubhouse and Golf Course.
All essential Police Department, Public Works, and Administrative services will continue.
- Contact Town offices by phone at 720.382.5500 between 10 am to 2 pm (Monday through Friday).
- Residents can make payments online.
- Stay up to date on our COVID-19 web page.
Frederick Municipal Court will be closed to the public until further notice. Find more information about upcoming arraignments and review dockets on the Municipal Court page.
3/13/2020 - The Back 9 at Bella Rosa Restaurant is temporarily closed. In an effort to increase social distancing and decrease the spread of the COVID-19 virus the Back 9 at Bella Rosa Restaurant is temporarily closed. Bella Rosa Golf Course is currently open. It is the goal for the Town of Frederick to maintain its levels of service to the community as much as possible during this difficult time. Staff will continue to check voicemails and emails during this temporary closure.