General Information
The Town provides water, storm water, electric and trash services to residences within the Town. The Finance Department handles the accounting, billing, and collection of all customer utility bills for those services. The department also provides customer service to all customers and arranges all customer connection and disconnection of services.
The design, management and development review for the water, storm water and electric utilities is coordinated by the Engineering Department. The operations and maintenance of the water and storm water utilities is handled by the Public Works Department. The billing, operations and maintenance of the electric utility is handled by United Power through a contract with the Town. Trash collection services are provided by Waste Connections through a contract with the Town.
Utility accounts are billed monthly. Statements are mailed out on the last working day of the month and due by the 15th of the following month. The Town of Frederick also offers online bill payment for our customers.
Problems with your water service? If your home is......
East of I-25
Please call 720.382.5800 between the hours of 7:00 a.m. and 4:00 p.m. weekdays. If you have an emergency outside of these hours, please call 720.652.4200 or email Tony Huerta, Public Works Director.
West of I-25
Please contact Left Hand Water District at 303.530.4200.
If you have a water line leak between your meter and your house, it will be (in most cases) your responsibility. You may request a Town crew come to your residence to evaluate the situation.
Problems with your electric service?
Please contact United Power at 303.659.0551 or 800.468.8809. To report a street light that is not burning, please complete the United Power online form.
Contact Information for Services: 720.382.5500
Mohammed Said, Development Review and Water Engineer
Richard Nickson, Storm Water and Transporation Engineer
Richard Leffler, Engineering and Utilities Director
Contact Information for Billing: 720.382.5500
Brittany Turnbull, Finance Clerk
*This page contains external links for your convenience and will redirect you outside the Town of Frederick's website